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The only assistant that answers from your code — for people who don’t read code.

Docs platforms answer from what someone wrote. Support agents answer from your help center. Coding tools answer engineers. Here’s where we fit.

	RepoHelpdesk	Docs platforms e.g. GitBook, Mintlify	AI support agents e.g. Enjo, Fin, Decagon	Enterprise search e.g. Glean	AI coding tools e.g. Copilot, Cursor
Where answers come from	Your source code, live data and published articles	Articles your team writes	Your help center, tickets and macros	Documents across your SaaS tools	Source code
Who it’s for	Support, sales, success, customers	Customers and developers	Customers and support agents	All employees	Engineers
Stays current when code changes	Yes — read from the code	When someone updates the docs	When the knowledge base is updated	When the documents are updated	Yes
Needs source access to use	No — users only see answers	No	No	No	Yes
Where the code is read	On your own servers	Not applicable	Not applicable	Varies	Usually sent to the vendor or model
Answers about a specific customer	Yes, via approved Playbooks	No	Often, from helpdesk data	Partly, from documents	No
Writes customer-facing docs	Yes, from the code	Editor, with AI writing help	Some generate articles from tickets	No	No

Categories describe how tools of that kind typically work; individual products vary and change often.

Better together

Most teams add RepoHelpdesk — they don’t replace anything.

Use RepoHelpdesk for the questions your docs don't answer yet — and let the Customer Guide draft the articles that are missing.

Point it at your Customer Guide, or let your agents escalate to RepoHelpdesk instead of to engineering.

Engineers keep their editor AI. RepoHelpdesk is for everyone who shouldn't need the code to get an answer.

Start a free trial in minutes, or book a demo and a security walkthrough with our team.