RepoHelpdesk
Customer Assistant

Customers get the answer before they open a ticket.

A chat bot on your site and in your product that answers from your published Customer Guide — accurate because the articles are written from your code.

help.acme.com · Ask Acme
Can I export more than 10,000 rows?
Answered from your code

Yes — an export can hold up to 50,000 rows. For more, split the report by date range.

From: Export a report to Excel

Grounded in published articles

It answers from your Customer Guide only — never from private code or internal data.

One line to install

Add a script tag to your site or app. It wears your logo and colors.

Gaps become your roadmap

The questions it can’t answer show you exactly which article to write next.

Deflection that stays accurate

The articles stay current, so the answers do too.

Most help bots drift because the docs behind them drift. Here the Guide is rewritten from your code as it changes, and the bot answers from the Guide.

  • You choose how much to review before an updated article goes live
  • A Customer Guide per kind of customer, each covering only what they can use
  • Links back to the article every answer came from
Unanswered this week
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Product docs

Docs that write themselves — and stay accurate.

RepoHelpdesk writes your customer docs from your code and updates them every time it changes. Customers read them, search them, or just ask the chat bot.

docs.acme.com

How can we help?

  • Export a report to Excel Updated 2 days ago
  • Set up single sign-on (SAML) Updated last week
  • Why a scheduled report didn't send Updated 3 weeks ago
Ask Acme

Can I export more than 10,000 rows?

Yes — an export can hold up to 50,000 rows. For more, split the report by date range.

From: Export a report to Excel

Written from your code, kept current

Articles come from what your software actually does. When the code changes, they are updated — you choose how much to review before anything goes live.

Your look, your address

It picks up your logo and colors from your website, and can live at docs.yourcompany.com.

A chat bot for your customers

Add it to your site with one line. It answers from your published articles only — and the questions it can't answer show you what to write next.

Ready for AI assistants

Your docs come with llms.txt, Markdown copies and an MCP server, so your customers' AI tools can read them too.

FAQ

Frequently asked questions

Can the Customer Assistant see our code or customer data?

No. It only answers from articles you have published in your Customer Guide.

Where can it run?

On any site or app where you add the one-line script, and on the Customer Guide itself.

See it answer from your own code.

Start a free trial in minutes, or book a demo and a security walkthrough with our team.