RepoHelpdesk
For outsourced support

Scale support without scaling source-code access.

Your outsourced team gets the same answers as your in-house team, from the same code — and the source never reaches their machines.

Members · Tier 1 partner
What the partner team can use
Ask about any feature, in plain English Allowed
Read source code Never
Billing answers Per role
The problem

What slows outsourced support down today.

Policy blocks code access

Only NDA’d employees may see source, so anything technical is escalated back in-house.

Savings evaporate

Every escalation costs in-house time the partner was meant to save.

Uneven quality

The partner’s answers depend on whatever docs they were handed.

Before and after

Your outsourced partner handles tier 1 tickets.

Before

They can’t see your code, so anything technical is escalated back to your in-house team. The cost savings evaporate.

After

They use RepoHelpdesk just like your in-house team. Same answers, same code — and the source never reaches their machines.

What changes

Engineer-grade answers, for every outsourced support rep.

Same answers, any partner

In-house and outsourced teams ask the same assistant.

Source stays home

The Agent reads code on your servers; partners only see answers.

Per-user reporting

See who asked what, and how much AI each answer used.

See it answer from your own code.

Start a free trial in minutes, or book a demo and a security walkthrough with our team.