Help support answer customers. Without going to engineering.
An AI that reads your code and answers your team in plain English. Questions stop landing on engineers. Customers stop waiting.
- Support
- Customers
- Sales
- New hires
What does my support team actually see — can they read the code?
Plain-English answers, nothing else. No files, no code, no passwords — just what to tell the customer. It's like having an engineer on call who always has time for you.
Read on your server. The code never leaves your network.
For support, sales and success teams at software companies — and their customers. They get answers from the actual code, never the code itself.
Here's what RepoHelpdesk does
One assistant for everyone who answers questions about your software.
Answers your team
Plain-English answers from your code. Integrated into Slack, Teams, Jira and more.
Writes your product documentation
Customer docs from your code that stay accurate as it changes.
In-app assistant for your team
Your staff ask from any page of your app, and it already knows what's on their screen.
Chatbot for your clients
In your app, solving their problem on the spot — so they never have to contact support.
Contextualized answers
Goes beyond the code: connects your databases and tools to explain this customer's issue.
Learns your product
Maps every feature and rule. Each answer gets faster and cheaper.
Secure and permission-aware
Your code never leaves your server, and answers follow your app's security rules.
Who is it for?
- Software and SaaS companies
- Customer support agencies (BPOs)
- Vibe-coded apps
- Software teams building internal tools
- Software with complex business rules
- Startups and small engineering teams
- Outsourced sales teams
Who will use RepoHelpdesk?
For teams that sell, support or use your software, and need answers fast.
Your clients
Solve their own problems in seconds, right inside your app. Fewer tickets.
Support teams
Close tickets faster, with answers straight from the code.
New hires
Become productive in their first week.
Sales
Sell with confidence, backed by what the product really does.
Outsourced support
Outside teams that truly know your software, without access to your code, keys or data.
Owners & stakeholders
Understand business rules and how your product works, without asking developers.
Why RepoHelpdesk?
Easy to adopt
No new tools to learn
Your team asks in plain English, like they'd ask a coworker. The AI handles the rest.
Set up in minutes
Connect your repo with a click. No training and no docs to write.
Works where your team already is
Slack, Teams, Jira, and inside your own app.
Always accurate
Forget Stale Documentation
Every answer comes from what your software actually does, right now.
Writes your docs for you
Product documentation that keeps itself accurate.
About the real customer
Answers about the real customer
It checks your systems and explains what actually happened.
Fewer tickets, fewer escalations
Clients and support get answers without pulling in engineering.
Saves time and money
Your engineers get their time back
No more "quick questions." They stay focused on building.
Gets cheaper as it learns
Every answer teaches it your product, so the next one costs less.
Secure
Your source never leaves your servers
A small agent runs inside your infrastructure, so your code stays with you. We never see your code.
Everyone sees only what they should
Answers follow your app's own roles and permissions.
Connect a repo. Ask a question. See what we mean.
Free trial. No card needed.